1. General Provisions

This Privacy Policy governs the collection, storage, processing, and use of information obtained through the official website of the Tort-Kol Rural Municipality Administration. By using this website, users agree to the terms of this Privacy Policy.

2. Information We Collect

The website may collect the following information:

• Full name;
• Email address;
• Telephone number;
• Postal address provided voluntarily;
• Content of requests, applications, and feedback messages;
• Technical information such as IP address, browser type, operating system, date and time of access, and visited pages.

3. Purpose of Data Collection

Information collected through the website is used for receiving and processing citizens’ requests, providing official responses, improving the quality of municipal services, maintaining communication with residents, and improving website performance and security.

4. Legal Basis for Processing Data

Personal information is processed in accordance with the Constitution of the Kyrgyz Republic, the Law of the Kyrgyz Republic on Personal Information, the Law on Citizens’ Appeals, and other applicable legal acts governing the protection of personal data.

5. Storage and Security of Information

The Rural Municipality Administration applies appropriate administrative, organizational, and technical safeguards to protect information from unauthorized access, modification, disclosure, loss, or destruction.

6. Disclosure to Third Parties

Personal information is not sold, exchanged, or transferred to third parties except where required by law, requested by authorized government institutions, or permitted with the consent of the user.

7. Cookies and Website Analytics

The website may use cookies and analytical tools to improve user experience, analyze website traffic, remember user preferences, and enhance the effectiveness of website services.

8. External Links

This website may contain links to external websites operated by governmental institutions or third parties. The Rural Municipality Administration is not responsible for the privacy practices or content of external websites.

9. User Rights

Users have the right to request access to their personal information, request corrections or updates, request deletion where permitted by law, withdraw consent for processing, and submit complaints regarding personal data protection.

10. Changes to This Policy

The Rural Municipality Administration reserves the right to modify or update this Privacy Policy at any time. Any changes become effective immediately after publication on the website.